First User Feedback
User feedback Summary
Existing elements (Pros)
- The interface is intuitive and easily accessible(mobile)
- The courses and progress can be tracked easily
- The ‘Test Your Knowledge’ component is very helpful
Gaps identified (Cons)
- Treatment incompliance by patients and lack of support
- Include video tutorials as they are an effective format for lessons
- Training on diagnostic evaluation and infection control is required
- Nurses require conference/ workshop information
Iteration
LMS additions following the user feedback:
- The platform layout was reconstructed
- Video tutorials and case studies are included
- The course content focuses on diagnostic evaluation and infection control
- Timely planned events section(desk) has been added
- 24hour WhatsApp line(desk) is available for patients queries on treatment plans etc
Final User Feedback
Testing Feedback
"I'm glad I was part of this project, it was an eye opener for me, I saw where I lack on, it's very insightful, I learned a lot, this is very easy to u"
"Please continue with this will more beneficial to healthcare practitioners"